November 29, 2011
Dear David - Just wanted to send you a short note to thank you again for making my transition from the Suburban to the Expedition EL so easy. Believe me I went in on Saturday thinking there was no way I was going to be able to do this deal, and when you showed me the numbers, it was so much better than I expected I couldn't say no. We love the car and are now life long Tommie Vaughn customers. Thanks again for everything.
Best Regards, Mark A. Schusterman, M.D.
June 22, 2011
John Frisby,
I just wanted to thank you for the very pleasurable experience I had @ Tommy Vaughn Ford. If everyone presented themselves as you did, I have no doubt that they would be selling more vehicles. Please extend my thanks to everyone @ Tommy Vaughn Ford for the wonderful car buying experience.
Thanks again, Don Morris
Big hats off to the Body Shop...had a minor owie to my 09 Escape...the process was seamless...I was SO happy that State Farm has certified the shop. Three phone calls and one estimate and my claim was ready. I was promised completion in 3 days...it was actually 2! Everyone was professional and kind...so rare in most businesses these days. My car was washed and clean inside and out...I would swear it was detailed! Please pass my complements to the team. It just so happened to be my birthday too...I appreciated the note and personal call from Don Stokley. I plan to attend a Sync seminar soon. What a great idea...when I told a co-worker...who bought a Chevy...he was jealous! I am sure to sing your praises...and send anyone looking for a great dealership your way! - Susan Kubiak
Enjoyed the low-key, low-pressure atmosphere. I knew what I wanted and the dealership followed through.
Tommie Vaughn was the best dealership I have ever been in & treated with courtesy & respect by all the friendly staff there. It was a truly unpressured & pleasant experience! All other car dealerships could learn a lot from them. I was totally satisfied with my overall business relationship with them. I definitely recommend this dealership to everyone & will return to do business with them when I need another vehicle. Thanks!
This was the BEST experience ever! Thank you!
I had a wonderful experience buying my truck. Don was great and did not make me feel pressured at all. Tate was also very helpful and friendly.
You will get an exceptional rating from me. You and your team made this the most pleseant painless car buy experience I have had. Thanks, Greg
This is the 4th vehicle purchased from this particular salesman. I have made other vehicle purchases from Tommie Vaughn Motors over the years. I have to say that I am satisfied with their professionalism in the sales department and their knowledge in repairing what they sell. This is most important to me! I have to have faith that what they say is the truth, and they have proven that to me over the years. Tommie Vaughn Motors is a Class Act!!
Christine went way out of her way to help me get the truck I wanted without having to settle. Also, she was able to work out the best interest rate and price possible.
You are more than welcome! Both of us want to thank you for assisting us in picking out an Expedition and for your help in explaining and offering your suggestions as to which of the finance plans might best suit our needs. It is obvious to us that Customer Service is more than just words at Tommie Vaughn Ford. We would be happy to let others know of our positive experience with both you and the finance manager over there. Thanks again!
Jim,
My friends that I referred purchased their new Expedition today. They were so impressed with Rick & his determination to find them the perfect vehicle. They plan on highly recommending Tommie Vaughn to their family and friends. Thanks so much to you, Kirby & "Good Ole Tommie Vaughn" for all your help.
I want to commend Tommie Vaughn Ford and particularly Roland Escobar in the Truck shop, and Brenda (I am terribly sorry I can't recall her last name) in the Collision center for their assistance today. I brought my truck in for a recall repair to add a bracket for fuel safety, and after that was complete I noticed my left rear fender well molding was loose. I traveled from Jersey Village where I work, which was not the best convenience for me. They took care of me quickly and efficiently in both repairs and I was in the shop for less than 2 hours. Their courtesy and professionalism are excellent and noteworthy.
My second truck with Sam Powell. Great service. Great truck. Real happy!!!
Excellent, straight-forward transaction. Sam is professional, highly recommended!
FAIR PRICE. WELL EQUIPPED. SMOOTH TRANSACTION. WOULD BUY AGAIN. A+++
Great to deal with! Would buy from again! Easy to work with!
These guys are great. No hassle at all. Best new car deal I have ever had.
Sam Powell was very professional, he made the purchase experience. Good price!
I would like to commend and thank you for the way you have dealt with this transaction. It has made a pleasant change from previous interactions with domestic car sales representatives. Best Regards!
1145 N. Shepherd
Houston, TX 77008